I have a problem with a part from Shimano, Fox… What should I do?

As specified in our warranty conditions, certain manufacturers manage their own After Sales Service. Therefore the warranty request will not pass via Lapierre. This is in order to address the problem by an experienced team, with an extensive knowledge of the product, the possible problems and the possible solutions.

These After Sales Services are completely independent of Lapierre and we cannot intervene in any cases that have been entrusted to them.